When you shop with us or just drop a message, we might ask for:
Your name (so we know what to call you) Email (like gt@gloortales.com – that's us!) Phone number (for delivery calls) Address (so your parcel reaches you) Skin concerns (if you want personalised tips)
We also automatically collect anonymous stuff like IP address – but it's anonymised within 24 hours. We're not into spying.
We're proudly Pakistani, and we know not everyone loves paying online. That's why we offer Cash on Delivery (COD) across Pakistan.
If you choose COD, our delivery partner will collect the payment when they hand you your goodies. We don't store any of your payment details – the cash goes directly to the rider, and we never see your card numbers. Easy, safe, and desi‑friendly.
- Pack and ship your order (can't do that without your address!)
- Send you order updates via whatsapp, call or email
- Suggest products based on your skin concerns (only if you opt in)
- Reply to your lovely emails at gt@gloortales.com
- Improve our products using anonymous analytics
Never ever sell it. We're not that kind of brand.
We only share the bare minimum with:
- Delivery partners – just your name, phone, and address so they can deliver your parcel.
- Payment processors – only if you pay online, and only the details needed to complete the transaction.
- Authorities – only if Pakistani law forces us to.
Whether you're in Lahore, Karachi, or anywhere else, you have the right to:
- See what info we have about you
- Ask us to correct it if something's wrong
- Tell us to delete your data (the "forget me" option)
- Stop getting marketing messages anytime
To exercise any of these, just email gt@gloortales.com – we usually reply within 24 hours (yes, even on Sundays).
We keep your info as long as you're an active customer. If you haven't ordered or contacted us for 2 years, we'll anonymise your data – think of it as a gentle digital cleanse.
We use 256-bit encryption (fancy, right?) and limit access to only the people who absolutely need it. Our team is small, and we treat your data like we treat our ingredients: pure and protected.
If we change anything, we'll update the "batch" date below and notify you by email if you're subscribed. Otherwise, just check back here – the latest version is always live.